Managed Network Services
One team. One contract. Your network and security, managed as it should be.
Improve application performance for your users and reduce the operational load on your team with Telstra Digital Infrastructure Managed Network Services.
What is Managed Network Services?
Managed Network Services is a fully managed service: Telstra Digital Infrastructure takes operational responsibility for an organisation's network and security infrastructure, including routing, switching, wireless, firewall and SD‑WAN, and runs it as a single service under one contract and one accountable team across the global estate.
Complexity accumulated faster than the operational maturity available to manage it. Applications moved to the cloud, users distributed, vendors multiplied, and through each shift the operating model around the network stayed broadly the same. AI workloads now arrive on that infrastructure and assume continuous availability.
The network used to sit quietly beneath the business. Now it's the platform the business runs on.Telstra Digital Infrastructure Managed Network Services takes on that operational estate, manages network and security as a single service under one accountable team, and keeps it current as new capabilities mature.
How does Telstra Digital Infrastructure Managed Network Services solve your team’s pressure?
When network and security sit with different providers, teams lose the first hour of every serious incident just working out whose problem it is. Telstra Digital Infrastructure manages the whole estate as a single service under one contract and one operating model, so there is one team to call and one organisation accountable for the result.
Manual work overwhelms your team when every event needs a person to work through it by hand. We lift that load. Their time goes to the issues that genuinely need judgement, not the noise around them.
Keeping an estate current is usually reactive. We track hardware and software currency, vendor end-of-life dates and firmware currency continuously, and plan refresh ahead of the deadline rather than against it.
What is included in Telstra Digital Infrastructure Managed Network Services?
We deliver SD-WAN, switching and wireless services within a single managed model, replacing fragmented infrastructure with consistent connectivity across offices, data centres, cloud environments and remote users.
Router
Reliable WAN connectivity keeps branch offices and core business services running, with stable routing that reduces disruption.
SD-WAN
Intelligent WAN connectivity links branch sites and hybrid cloud environments, and directs traffic along the best path for every application.
Switch
A high-performance LAN connects users for voice, video and data, with quality of service keeping applications running smoothly.
Wi-Fi
Secure wireless connectivity spans offices and campuses, and centralised management improves the user experience.
We integrate security service edge and firewall capabilities directly into the network fabric, supporting secure access, zero trust principles and stronger risk management as threats evolve past the traditional network edge.
Security Services Edge (SSE)
Cloud-delivered security protects users, applications and internet access wherever people work, and applies consistent policies from a single point of control.
Next-Generation Firewall (NGFW)
Advanced perimeter security built for enterprise environments. It protects sites and critical applications from advanced threats.
Your Telstra Digital Infrastructure Managed Network Services journey
We work with you to design the right solution, selecting from router, switch, Wi-Fi, NGFW, SD-WAN and SSE services, choosing the connectivity type that fits each site, and confirming a design tier matched to your business requirements.
We convert your solution design from concept to live network, managing device staging and configuration, site-by-site deployment and commissioning, and integration, migration and testing, through to formal service acceptance sign-off.
We keep your network secure, resilient and running through 24x7 monitoring and incident management, ongoing network and asset lifecycle management, and structured change control, so issues are identified and addressed before they affect your business.
We support your business as it grows, with monthly reporting and quarterly business reviews, and continuous lifecycle management that keeps your network ready for what comes next.
Why Telstra Digital Infrastructure Managed Network Services
One team, one model
We manage your network and security services under one operating model and one contract, which keeps governance simple.
Modern security architecture
Our managed network services converge SD-WAN with cloud-delivered security, and connect users, applications and locations securely wherever they operate
Service tiers that match your business
We offer tiered service options across each technology domain, matching support and capability to your risk appetite and maturity.
Visibility you can act on
You get real-time visibility into network health, performance, security posture and SLA compliance, backed by structured reporting.
Frequently Asked Questions (FAQ)
Telstra Digital Infrastructure Managed Network Services is a fully managed service in which Telstra Digital Infrastructure takes operational responsibility for an organisation's network and security infrastructure, including routing, switching, wireless, firewall and SD-WAN. Rather than running this environment internally across multiple vendors and tools, the enterprise gets one service, one contract and one accountable team handling design, 24x7 monitoring, incident response and technology lifecycle.
Telstra Digital Infrastructure Managed Network Services covers the connectivity layer: routing, switching, wireless and SD-WAN, keeping sites and applications connected and performing. Managed security services cover firewall and cloud-delivered security, protecting those same sites, applications and users from threats. Telstra Digital Infrastructure delivers both as one service, so network and security operate under a single policy instead of being managed separately by different providers.
The core benefits of Telstra Digital Infrastructure Managed Network Services are reduced operational burden, faster issue resolution and a consistent security posture across every site. Consolidating multiple vendors and tools under one managed service brings simplified governance, 24x7 monitoring and incident management, and a single point of accountability, freeing internal teams to focus on strategic work instead of day-to-day maintenance.
Transition to Telstra Digital Infrastructure Managed Network Services follows a structured, documented path rather than an ad hoc handover. It begins with solution design and an activation plan covering scope, sequencing and acceptance criteria, moves through configuration and testing against that design, and completes with a managed cutover that includes rollback planning and formal service acceptance. The goal is continuity throughout, not a disruptive switchover.
SASE, or Secure Access Service Edge, is a converged architecture that combines SD-WAN and cloud-delivered security, known as Security Service Edge, into a single policy and operating model. Telstra Digital Infrastructure Managed Network Services delivers SASE as part of a broader managed offering, converging networking and security architecturally and operating them as one service, run by one team.