1. Service overview
Built on Multi-Protocol Label Switching (MPLS) technology, the Telstra Global Next IP network is inherently fault tolerant and engineered for optimal performance. All network traffic automatically travels via the fastest available route and is quickly re-routed in the event of a fault to maximise service uptime. MPLS technology also ensures high network security and does not require additional premise equipment for encryption or tunnelling.
2. Service features
- Telstra Global Next IP network coverage
Enables seamless connection for your domestic and international sites across the Telstra Global Next IP backbone.
- Support for six classes of service, including real-time traffic
Provides great flexibility and scalability for Voice over IP, video conferencing and more.
- Customised port configuration
Lets you allocate traffic by class in 64 kbps increments, purchase precisely the bandwidth you need and modify it when required.
- Comprehensive access options
Enables you to utilise multiple, cost-effective local access technologies to connect sites to the Global IP VPN, with speeds from 64 kbps to Gigabit Ethernet.
- Flexible addressing
Makes migration easier as you can continue to use your current LAN IP addressing scheme without the need for translation.
- Online reporting tools
Allows you to drill down to view reports on both network performance and bandwidth utilisation, including class of service detail.
- 24/7 monitoring, management and on-site engineer support
Supports the performance and reliability of your Global IP VPN network.
3. Added value options
In addition to the core features listed above, the Telstra IP VPN service can be delivered with a range of other options, including enhanced reporting services and connectivity via our partners. These include:
- Global managed router service
- Hardware supply and management with same day/next day hardware replacement
- Cost-effective, highly secure Internet access from all sites via the IP VPN
- Encrypted IPsec VPN access for small remote sites via the Internet
- Connectivity to servers in a Telstra data centre
- Dynamic load balancing, redundant local access and other resilience measures
- Voice over IP services including in-bound, out-bound and audio conferencing for selected locations
- Premium reporting services that provide application level detail.
4. Service Level Agreements
Delivered using highly resilient MPLS technology, the Telstra IP VPN is fast, robust and reliant. Rigorous Service Level Agreements are provided for all IP VPN services including availability, time to restore, packet delivery, jitter and latency.
Full details of Telstra’s SLA regime are available on request.