1. Service overview
Delivered using Synchronous Digital Hierarchy (SDH) infrastructure, Telstra’s International Private Line service can be configured in a manner designed to ensure fault tolerance and service restoration, for the purpose of guaranteeing service availability in abnormal situations. It therefore provides reliable and permanent point-to-point links between two business locations.
2. Service features
- Uncontended bandwidth
Dedicated SDH capacity reserved exclusively for your use.
- Flexible service speeds
Gives you the choice of a Private Line with capacity from 64kbps up to 10Gbps.
- Choice of standard interfaces
V.35, X.21, G.703 and G.957 interfaces available depending on bandwidth.
- Extensive global coverage
World-class network capabilities for Telstra’s International Private Line service across Europe, North America, and Asia-Pacific, as well as into growing markets in India, China, Latin America and the Middle East.
- Protected and restored service options
Enables you to select more resilient and high-availability services for mission critical requirements.
- Established relationships with local providers
Enables Telstra to source the most cost-effective last mile connectivity to your site and to effectively manage the chosen supplier. Also enables support of strict in-country diversity requirements for risk management.
- Strong partnerships with other carriers
Allows Telstra to offer its Private Leased Line service in remote locations where it has no direct presence, or where local regulations prevent it from having a presence.
- 24/7 network management, control and customer service
Ensures that specialist technical support is available whenever it is needed
3. Service Level Agreements
Telstra offers industry-leading service level agreements for International Private Line covering service delivery, availability, and mean time to restore . Full details of Telstra’s SLA regime are available on request.