I am pleased once again to talk to you directly about Telstra International.
Globally, the first half of 2010 has been a time of mixed fortunes, with the tentative signs of recovery seen in Asia Pacific tempered by ongoing economic strains in the West – particularly in Europe.
Consequently at Telstra International, as for many global businesses, it has been a time of review, but also a time of opportunity. My priority is to make sure that Telstra International is providing solutions and winning customer trust in every market in which we operate. The economic crisis has created an opportunity not just for our business, but for businesses everywhere. In challenging times such as these that we have experienced businesses that fail to adapt fall by the wayside. Stronger businesses survive and we at Telstra International consider ourselves one of them, and we are ready to take our service to you to the next level.
Apart from concentrating on providing you with the best possible products and services, here at Telstra International, these past six months have been spent assessing the strength of our assets and identifying those areas where we need to deliver a better deal for our customers.
In particular, I have been impressed by the expertise and dedication of our people at Telstra International, whose customer-focused approach is an asset to the company.
With this in mind, I am sorry to announce the departure of Drew Kelton, who has served Telstra International as Managing Director for eight years. Drew’s work has been integral to the great success that Telstra International now enjoys and we wish him well for the future.
The search for Drew’s successor is underway but until that appointment is made, I will be stepping into the role of CEO of Telstra International. While in this role I will have greater opportunity to meet as many customers as possible.
Looking to the future, there is much work for us to do in ensuring that we continue to deliver the solutions and service excellence you expect from a market leading provider. We have exciting plans for Telstra International – keep an eye out for the latest news and updates in the coming editions of Reachout.
Yours sincerely
Tarek Robbiati
GMD, Telstra International