“Enabling global telecoms with outstanding customer experience. We pride ourselves on the level of support we offer”
Operating a business is hard enough without having to worry about your telecommunications. Telstra is here to manage your problems so you can focus on the big issues.To report a fault or check on the status of an existing issue, please contact our Customer Service Center at globalcustomersupport@telstra.com or by calling 1-800-582-0172.Support is a non-stop global commitment at Telstra. We're not going to be satisfied until you are. Our global fault management and support teams operate 24/7 to give you the confidence you need to do business.For all other customer related questions, please email:customersupport@usa-telstra.comFor billing inquiries, please contact billing_support@usa-telstra.com
Whichever way you choose, we work with you to make sure you get the business benefits you need from your billing information.